How to Pair Your Oticon Hearing Aid/Device with Your Smart Phone Via Bluetooth

To start, place your hearing devices into their docking station or open the battery doors of your devices.

Instructions for iPhone

Make sure Bluetooth is turned on
Once you are sure Bluetooth is enabled, return to settings and scroll to the accessibility tab
Select “Accessibility” and scroll to hearing devices
Select “Hearing Devices” and you’ll see a wheel spinning, this is your phone searching for your hearing devices to pair with. When you reach this step, you can close the battery doors of your hearing devices or take them out of the docking station. After a few seconds, you should see your name pop up on your phone
Tap your name
Tap “Pair”
Tap “Pair” again

Your iPhone will now be paired to your hearing devices.

Go to the Google Play Store and download the “Oticon ON” app
Make sure Bluetooth is turned on (One way to check this is to go into Settings, and find “Bluetooth” or “Connected Devices” to make sure it is enabled
Open the Oticon ON app and allow it to access your phone settings, your phone should begin to search for hearing devices and when you reach this step you can also close the battery doors of your hearing devices or take them out of the docking station
When your phone detects your hearing devices, tap “Pair”, then your phone will connect to your hearing devices and you’ll be ready to go

Your Android will now be paired to your hearing devices.

For visual learners, watch Dr. Beki Kellogg walk through the required steps by clicking play on the video above.